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APMG-International Change-Management-Foundation Test Guide, Change-Management-Foundation Test Sample Online
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>> APMG-International Change-Management-Foundation Test Guide <<
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APMG-International Change Management Foundation Exam Sample Questions (Q30-Q35):
NEW QUESTION # 30
According to Schein, which approach would decrease learning anxiety?
- A. Reminding the stakeholders of all the times they have failed to change
- B. Encourage staff to try new things
- C. Penalising staff who make mistakes
- D. Creating a sense that the organization might fail if the change is NOT made.
Answer: B
Explanation:
Explanation
According to Schein, learning anxiety is the fear or discomfort that people experience when they are asked to learn something new or change their behavior. To decrease learning anxiety, change leaders should create psychological safety, which is the sense of trust and support that people feel when they are learning or changing. One way to create psychological safety is to encourage staff to try new things and experiment without fear of failure or punishment. The other options would increase learning anxiety, as they would create more pressure, stress, and negativity for the staff. References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper (page 11)
NEW QUESTION # 31
Which statement describes 'shared values' in the McKinsey 7S model?
- A. The introduction of matrix management
- B. The management style adopted by senior leaders
- C. The attitude of staff toward their work
- D. The ability of employees to perform their roles
Answer: C
Explanation:
The McKinsey 7S model is a framework to analyze and improve organizational performance and effectiveness. The model consists of seven interrelated elements: strategy, structure, systems, shared values, skills, style, and staff. Shared values refer to the core values and beliefs that guide the organization's vision, mission, and culture. The attitude of staff toward their work is an example of shared values. The other options are examples of other elements in the model.References: https://apmg-international.com/sites/default/files
/Change%20Management%20Foundation%20Sample%20Paper%2012%20-%20v1.0.pdf (page 11)
NEW QUESTION # 32
Which of the following statements about diverse teams are true?
1.Increased creativity and innovation
2.Thorough problem-solving and decision-making
- A. Only 2 is true
- B. Only 1 is true
- C. Neither 1 nor 2 is true
- D. Both 1 and 2 are true
Answer: D
Explanation:
Comprehensive and Detailed In-Depth Explanation:
The APMG Change Management Foundation highlights the strengths of diverse teams in change initiatives.
Statement 1 ("Increased creativity and innovation") is true, as diverse perspectives bring fresh ideas and novel solutions. Statement 2 ("Thorough problem-solving and decision-making") is also true, as diversity leads to broader analysis and consideration of multiple angles, enhancing decision quality. These benefits are well- documented in the framework, which notes that while diverse teams may take longer to decide, their outcomes are more robust and innovative-making both statements accurate.
NEW QUESTION # 33
Which of the following statements about the change severity assessment 'environment' impact are true?
The amount of other activity happening at the same time as the charge is a factor The common values and behaviors in the organization is a factor.
- A. Only1 is true
- B. Only 2 is true
- C. Neither 1 or 2 is true
- D. Both 1 and Z are true
Answer: D
Explanation:
The change severity assessment is a tool to evaluate the impact of a change on different dimensions, such as environment, organization, individuals, and project. The environment dimension considers the external and internal factors that affect the change, such as market conditions, competitors, regulations, culture, values, and behaviors. The amount of other activity happening at the same time as the change and the common values and behaviors in the organization are both factors that belong to the environment dimension.References:
https://apmg-international.com/sites/default/files/Change%20Management%20Foundation%20Sample%
20Paper%208%20-%20v1.0.pdf (page 11)
NEW QUESTION # 34
Which is a description of the role of Line Management in the change process?
- A. Provides financial resources to support specific change tasks
- B. Tests thinking and advises on effective delivery of change
- C. Ensure senior managers are committed to the changes
- D. Develops communications networks across the organization
Answer: B
Explanation:
According to the Change Management Institute's Change Management Roles Model, there are four main roles in change: Idea-Generator, Sponsor, Change Agent, and Target. Line Management is a sub-role of Change Agent, which is the role that promotes an idea to potential Sponsors and implements the change once it is approved. Line Management tests thinking and advises on effective delivery of change, as well as supports and coaches staff through the change. The other options are not descriptions of the role of Line Management, but rather of other roles or activities in the change process.References: https://apmg- international.com/sites/default/files/Change%20Management%20Foundation%20Sample%20Paper%2021%
20-%20v1.0.pdf (page 11)
NEW QUESTION # 35
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