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ServiceNow CIS-CSM Exam Dump | CIS-CSM Valid Exam Experience

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The company is preparing for the test candidates to prepare the CIS-CSM exam guide professional brand, designed to be the most effective and easiest way to help users through their want to get the test CIS-CSM certification and obtain the relevant certification. In comparison with similar educational products, our training materials are of superior quality and reasonable price, so our company has become the top enterprise in the international market. Our CIS-CSM practice materials have been well received by the users, mainly reflected in the following advantages.

ServiceNow CIS-CSM is a globally recognized certification program designed to validate an individual's expertise in the ServiceNow Customer Service Management (CSM) platform. This credential is intended for professionals who are involved in the implementation of ServiceNow CSM solutions for their clients or organizations. With ServiceNow being one of the most popular enterprise-level software solutions for IT service management, obtaining the CIS-CSM Certification can be a game-changer for IT professionals interested in expanding their career opportunities.

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q43-Q48):

NEW QUESTION # 43
Configuration items (CIs) are entities that capture the individual configurations for each product sold to the customer CIs are stored in the configuration management database (CMDB). Assets are specific product instances that are supported for a customer. Which of the following statements is correct for CIs and assets?

A. The CMDB only tracks CIs, assets cannot be CIs
B. The CMDB tracks all assets as configuration items (CIs)
C. The contract and entitlements of an asset dictate whether or not it is stored in the CMDB
D. While the CMDB may track some assets as configuration items (CIs) not ALL assets are CIs

Answer: D

NEW QUESTION # 44
Contextual Search framework is used for providing Knowledge search results in which of these scenarios?

A. Record Producer only
B. None of the above
C. Both portal question entry and Record Producer
D. Entering question in portal only

Answer: C

NEW QUESTION # 45
Match the business rule to its function in the Self-Service Portal.
Hot Area:

Answer:

Explanation:

Reference:
https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/customer-servicemanagement/reference/r_BRIWCustomerService.html

NEW QUESTION # 46
Contextual Search framework is used for providing Knowledge search results in which of these scenarios?

A. Record Producer only
B. None of the above
C. Both portal question entry and Record Producer
D. Entering question in portal only

Answer: A

Explanation:
Explanation

NEW QUESTION # 47
The assignment workbench uses configurable matching criteria to evaluate agents in a selected group and provide an overall ranking. What are the different types of criteria available for the assignment workbench?
Choose 3 answers

A. Availability
B. Simple Match
C. Scripted
D. Aggregate
E. Correlation

Answer: B,C,D

NEW QUESTION # 48
......

A second format is a CIS-CSM web-based practice exam that can take for self-assessment. However, it differs from desktop-based CIS-CSM practice exam software as it can be taken via any browser, including Chrome, Firefox, Safari, and Opera. This ServiceNow CIS-CSM web-based practice exam does not require any other plugins. You can take this CIS-CSM self-assessment test on Windows, iOS, Linux, Mac, and Android. It also includes all of the functionalities of desktop CIS-CSM software and will assist you in passing the CIS-CSM certification test.

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